Global Shipping Available

We proudly ship to most countries around the world.
Exceptions: Due to shipping restrictions, we currently do not deliver to:
Bahamas, Yemen, Cuba, Iran, Sudan, Syria
We’re actively working to expand availability.

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Shipping Fees

 • Free Standard Shipping on orders over $69.99 USD

 • Standard Shipping: $6 USD

 • Express Shipping (FedEx / DHL): From $29.99 USD

Free shipping applies to regular-priced items only.
Free gifts require $18 USD for logistics and handling.

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Estimated Delivery Times

 • Processing Time: 2–5 business days

 • Express Shipping: 6–8 business days

 • Standard Shipping: 7–20 business days

Delivery Reference Table:

Region	Time (Business Days)
USA, Canada, UK, Germany, France, Netherlands, Spain, etc.	7–15 days
ustralia, Japan, Israel, Brazil, Southeast Asia, etc.	10–20 days

Delivery times exclude weekends, holidays, and customs delays.

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Order Tracking

Once shipped, you’ll receive a confirmation email with a tracking link.
You can also track your parcel at any time here:
Track My Order

Please allow 3–5 days for tracking to update, especially for handmade or international orders.

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Delivery Issues & Support

If your order hasn’t arrived within 60 days, please reach out:
Email: contact@artisanozen.com
We’ll offer a replacement or full refund, no worries.